Privacy Policy


Last Revised September 17, 2019

ROMEO MERINO is committed to protect The Customer personal information and his/her right to privacy. 

In this policy ROMEO MERINO describes:
What personal information is collected about The Customer?
The necessity to collect it,
How it is going to be used and what rights The Customer has in relation to it, and 
When it will be shared with third parties. 

This policy covers ROMEO MERINO online experience through the website. ROMEO MERINO policy describes the choices that The Customer can make about how ROMEO MERINO collects and use his/her information. 

ROMEO MERINO will update periodically this Policy posting a new date with the last revision. Any material revision we will duly informed to The Customer, so he/she can exercise his/her rights properly. 

If The Customer has any questions about ROMEO MERINO´s privacy policy, please contact to 

ROMEO MERINO hopes The Customer takes some time to read through this Policy carefully, as it is important. If there are any terms in this privacy policy that The Customer does not agree with, please discontinue use of ROMEO MERINO`s Sites and its services. This privacy policy applies to all information collected through ROMEO MERINO website, and/or any related services, sales, marketing or events (referred to them collectively in this privacy policy as the "​Sites​"). 

Please read this privacy policy carefully as it will help The Customer makes informed decisions about sharing his/her personal information with ROMEO MERINO. 

What information does ROMEO MERINO collect?

Personal information The Customer discloses to ROMEO MERINO
ROMEO MERINO collects personal information provided by The Customer to ROMEO MERINO, such as his/her name, email address, postal address, phone number, credit/debit card number, gender, birthday, personal interests, etc., passwords and security data, and payment information.

ROMEO MERINO collects personal information that The Customer voluntarily provide to ROMEO MERINO when engages in activities such as visiting ROMEO MERINO websites, installing or using its mobile apps, placing an order online, saving information with ROMEO MERINO online, contacting ROMEO MERINO with a question or concern, or participating in a contest, promotion, or survey. In general, when participating in activities on the Sites or otherwise contacting ROMEO MERINO. 

The personal information that ROMEO MERINO collects depends on the context of The Customer interactions with ROMEO MERINO and the Sites, the choices The Customer makes and the products and features he/she uses. The personal information ROMEO MERINO collects can include the following, among other:

Name and Contact Data: first and last name, email address, postal address, phone number, and other similar contact data.
Credentials: passwords, password hints, and similar security information used for authentication and account access. 
Payment Data: data necessary to process The Customer payment if he/she makes purchases, such as his/her payment instrument number (such as a credit card number), and the security code associated with his/her payment instrument. All payment data is stored by ROMEO MERINO´s payment processor and The Customer should review its privacy policies and contact the payment processor directly to respond to his/her questions.
All personal information that The Customer provides to ROMEO MERINO must be true, complete and accurate, and The Customer must notify ROMEO MERINO of any changes to such personal information.

Information automatically collected
​Some information – such as IP address and/or browser and device characteristics – is collected automatically when The Customer visits ROMEO MERINO Sites.

ROMEO MERINO automatically collects certain information when The Customer visits, uses or navigates the Sites. This information does not reveal The Customer specific identity (like his/her name or contact information) but may include device and usage information, such as his/her IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when The Customer uses ROMEO MERINO Sites and other technical information. This information is primarily needed to maintain the security and operation of ROMEO MERINO Sites, and for ROMEO MERINO internal analytics and reporting purposes.

Like many businesses, ROMEO MERINO also collects information through cookies and similar technologies.

Information collected from other sources
ROMEO MERINO may collect limited data from public databases, marketing partners, and other outside sources.

ROMEO MERINO may obtain information about The Customer from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information ROMEO MERINO receives from other sources includes social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links). ROMEO MERINO may combine The Customer personal information with this information received from other sources. In addition, if The Customers chooses to engage in social sharing, such as by connecting his/her social media account to his/her customer account or by logging into his/her customer account from his/her social media account, the social media site may share information with ROMEO MERINO about The Customer use of their services, including profile information, information about his/her contacts and content he/she has viewed or liked. Please refer to the social media site’s privacy settings to control how The Customer information is shared.

If The Customer submits any personal information relating to other people to ROMEO MERINO, he/she represents that he/she has the authority to do so and to permit ROMEO MERINO to use the information in accordance with this Privacy Policy.

ROMEO MERINO may maintain a record of The Customer product interests and the purchases he/she makes online.

How does ROMEO MERINO use The Customer Information?

ROMEO MERINO may use The Customer personal information to provide products and services and to support its business functions, for purposes based on legitimate business interests, the fulfillment of ROMEO MERINO agreement with The Customer, compliance with ROMEO MERINO legal obligations, and/or The Customer consent.

ROMEO MERINO uses personal information collected via its Sites for a variety of business purposes described below. ROMEO MERINO indicates the specific processing grounds it relies on next to each purpose listed below. 

To facilitate account creation and logon process. ​If The Customer chooses to link his/her account with ROMEO MERINO to a third-party account (such as The Customer Google or Facebook account), ROMEO MERINO uses the information The Customer allowed ROMEO MERINO to collect from those third parties to facilitate account creation and logon process.

To make The Customer shopping experience easier, more enjoyable and more efficient. To address problems with and improve ROMEO MERINO products, services and technologies, as well as to develop new products and services. To allows The Customer to use ROMEO MERINO online technologies.

To send The Customer marketing and promotional communications. ​ROMEO MERINO and/or its third-party marketing partners may use the personal information The Customer send to ROMEO MERINO for its marketing purposes, if this is in accordance with The Customer marketing preferences. The Customer can opt-out of ROMEO MERINO marketing emails at any time. 

Fulfill and manage The Customer orders. ​ÀCHREVAL may use The Customer information to fulfill and manage his/her orders, payments, refunds, and exchanges made through the Sites.

Communicate with other persons using contact information The Customer provides, such as when he/she designates another person as the recipient of a refer-a-friend message or a gift.

Deliver targeted advertising to The Customer. ROMEO MERINO may use The Customer information to develop and display content and advertising (and work with third parties who do so) tailored to The Customer interests and/or location and to measure its effectiveness.

Allow The Customer to enroll and participate in a loyalty or customer relationship program.

Administer prize draws and competitions. ​ROMEO MERINO may use The Customer information to administer prize draws and competitions when The Customer elects to participate in competitions.

Request Feedback. ​ROMEO MERINO may use The Customer information to request feedback and to contact The Customer about his/her uses of ROMEO MERINO Sites.

To protect ROMEO MERINO Sites. ROMEO MERINO may use The Customer information as part of its efforts to keep its Sites safe and secure (for example, for fraud monitoring and prevention). As ROMEO MERINO believes to be required or appropriate to protect the rights, property, safety and security of ROMEO MERINO and its employees, customers and others.

To enforce ROMEO MERINO terms, conditions (T&C) and policies.

To respond to legal requests and prevent harm. ​If ROMEO MERINO receives a subpoena or other legal request, ROMEO MERINO may need to inspect the data hold to determine how to respond.

For other Business Purposes. ​ROMEO MERINO may use The Customer information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of its promotional campaigns and to evaluate and improve its Sites, products, services, marketing and The Customer experience. 

The Customer always has the choice not to receive marketing information. F

Will The Customer Information be shared?

ROMEO MERINO only shares information with The Customer consent, to comply with laws, to protect his/her rights, or to fulfill business obligations.

ROMEO MERINO may process or share data based on the following legal basis: 

Consent: ​ROMEO MERINO may process The Customer data if he/she has given ROMEO MERINO 
specific consent to use his/her personal information in a specific purpose.

Legitimate Interests: ​ROMEO MERINO may process The Customer data when it is 
reasonably necessary to achieve its legitimate business interests.

Performance of a Contract: ​Where ROMEO MERINO has entered into an agreement with The Customer, ROMEO MERINO may process The Customer personal information to fulfill the terms of the contract. 

Legal Obligations: ​ROMEO MERINO may disclose The Customer information where ROMEO MERINO is legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). 

Vital Interests: ​ROMEO MERINO may disclose The Customer information where ROMEO MERINO believes it is necessary to investigate, prevent, or take action regarding potential violations of its policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which ROMEO MERINO is involved. 

By The Customer. The Customer may disclose personal information when he/she posts content to ROMEO MERINO website, or other public forums, such as our brands’ social media pages, blogs, and online product reviews. Any information that The Customer discloses through these services will become public.

Social Sharing. The Customer personal information may be disclosed in connection with his/her social sharing activity, such as if The Customer log into his/her customer account from his/her social media account. By connecting his/her customer account and his/her social media account, The Customer authorize ROMEO MERINO to share information with his/her social media account provider, and The Customer understands that the use of the information ROMEO MERINO shares will be governed by the social media site’s privacy policy.

More specifically, ROMEO MERINO may need to process The Customer data or share The Customer personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers. ​ROMEO MERINO may share The Customer data with third party vendors, service providers, contractors or agents who perform services for ROMEO MERINO or on its behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. ROMEO MERINO may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how The Customer interacts with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, ROMEO MERINO does not share, sell, rent or trade any of The Customer information with third parties for their promotional purposes. 

Business Transfers. ​ROMEO MERINO may share or transfer The Customer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

Other Disclosures. ROMEO MERINO also may share information about The Customer as described at the point of collection or otherwise pursuant to The Customer consent.

Direct Mail. Once the transaction is done, if The Customer would prefer that ROMEO MERINO not share information about The Customer with other companies, please let ROMEO MERINO know by contacting support service at

What other information does ROMEO MERINO collect?

ROMEO MERINO may store and collect information that does not reveal The Customer specific identity or does not directly relate to an individual, such as browser and device information; information collected through cookies, pixel tags and other technologies, demographic information and other information provided by The Customer; and aggregated information.

Specific information about how ROMEO MERINO uses such technologies and how The Customer can refuse certain cookies is set out in ROMEO MERINO Cookie Policy. 

ROMEO MERINO may use and disclose such information for any lawful purpose. If required, ROMEO MERINO will treat such information as personal information in accordance with this policy. ROMEO MERINO will also treat such information as personal information to the extent it is combined with personal information.

ROMEO MERINO may collect information in a diversity of ways, including:
The Customer browser or device: Certain information is collected by most browsers or automatically through The Customer device, such as The Customer Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and browser click-through and usage data, among other.
Mobile applications: When The Customer download and use ROMEO MERINO mobile applications, ROMEO MERINO may track and collect usage data, such as the date and time the app on The Customer device accesses ROMEO MERINO servers and what information and files have been accessed, viewed and/or downloaded to the app based on The Customer device number or other identifier.
Cookies: Cookies are pieces of information stored directly on the computer that The Customer is using. ROMEO MERINO websites, online advertisements, and emails use cookies, pixel tags, and other technologies to automatically collect information about The Customer interactions, such as browser type, pages viewed, links clicked, and other actions The Customer takes in connection with ROMEO MERINO website, online ads, and email. ROMEO MERINO may use the information for a variety of purposes, including to facilitate navigation, to display information more effectively, to personalize The Customer experience, to understand how ROMEO MERINO website is used, to market ROMEO MERINO products and services, to measure the success of ROMEO MERINO marketing campaigns, and for security purposes. If The Customer browser is set to decline cookies, The Customer may not be able to access his/her customer account or make a purchase on ROMEO MERINO websites. 
If The Customer does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows The Customer to automatically decline cookies or be given the choice of declining or accepting the transfer to The Customer computer of a particular cookie (or cookies) from a particular site. If The Customer does not accept cookies, he/she may experience some inconvenience in his/her uses of ROMEO MERINO sites.
Using pixel tags and other similar technologies: ROMEO MERINO may use pixel tags to, among other things, track the actions of users of its Sites and services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of our sites and services and response rates.
Analytics: ROMEO MERINO uses third-party service providers, including Google and Adobe, which use cookies and similar technologies to collect and analyze information about use of its website and mobile applications. This service may also collect information regarding the use of other websites, apps and online resources, out of control of ROMEO MERINO.

Adobe Flash: ROMEO MERINO may use Adobe Flash technology, including Flash Local Shared Objects (“Flash LSOs”), and other similar technologies to collect and store information about The Customer uses of ROMEO MERINO website and mobile applications. The Customer can adjust his/her Flash player settings to block Flash LSO storage on his/her computer. Please note that setting the Flash Player to limit acceptance of Flash LSOs may interfere with the functionality of some Flash applications, including those used in connection with ROMEO MERINO websites and mobile app.

IP Address: The Customer Internet Protocol (“IP”) address is a number that is automatically assigned to the computer that The Customer is using by his/her Internet service provider. An IP address may be identified and logged automatically in ROMEO MERINO server log files whenever The Customer accesses ROMEO MERINO website, along with the time of the visit and the pages that were visited. The Customer IP address may also indicate his/her approximate physical location. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other technologies. ROMEO MERINO uses IP addresses for purposes such as calculating usage levels and diagnosing server problems.

Location Information: When The Customer uses ROMEO MERINO website, mobile apps, and other services, ROMEO MERINO may use automated technology to collect information indicating the physical location of The Customer device, such as GPS data, cell phone tower data, Wi-Fi signals, or his/her device’s IP address. ROMEO MERINO may use and disclose The Customer location information as described before. The Customer may be permitted to allow or deny such uses, but if The Customer does deny them, ROMEO MERINO may not be able to provide The Customer with a personalized user experience.

How long does ROMEO MERINO keep The Customer information?

ROMEO MERINO keeps The Customer information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting or other legal requirements). No purpose in this policy will require ROMEO MERINO keeping The Customer personal information for longer than 2 years past the termination of The Customer´s account. 

When ROMEO MERINO has no ongoing legitimate business need to process The Customer personal information, ROMEO MERINO will either delete or anonymize it, or, if this is not possible (for example, because The Customer personal information has been stored in backup archives), then ROMEO MERINO will securely store The Customer personal information and isolate it from any further processing until deletion is possible. 

How does ROMEO MERINO keep The Customer information safe?

ROMEO MERINO has implemented appropriate technical and organizational security measures designed to protect the security of any personal information processed. However, please also remember that ROMEO MERINO cannot guarantee that the internet itself is 100% secure. Although ROMEO MERINO will do its best to protect The Customer personal information, transmission of personal information to and from ROMEO MERINO Site is at The Customer own risk. The Customer should only access the services within a secure environment. 

When The Customer enters his/her personal information on ROMEO MERINO website, ROMEO MERINO uses encryption technology to protect The Customer information as it is transmitted to ROMEO MERINO.

If for any reason The Customer cannot access the secure server, or if The Customer is not quite comfortable shopping online at ROMEO MERINO website, please feel free to place the order with ROMEO MERINO by telephone at the follow number 305 6405406.

Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting The Customer can activate to signal his/her privacy preference not to have data about his/her online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, ROMEO MERINO does not currently respond to DNT browser signals or any other mechanism that automatically communicates The Customer choice not to be tracked online. If a standard for online tracking is adopted that ROMEO MERINO must follow in the future, ROMEO MERINO will inform The Customer about that practice in a revised version of this Privacy Policy. 

California Privacy Rights

California Civil Code permits ROMEO MERINO users who are California residents to request and obtain from ROMEO MERINO, once a year and free of charge, information about categories of personal information (if any) ROMEO MERINO disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which ROMEO MERINO shared personal information in the immediately preceding calendar year. If The Customer is a California resident and would like to make such a request, please submit his/her request in writing to ROMEO MERINO to the follow email or the follow address 9590 NW 40th Street Rd. Doral, FL. 33178

If The Customer is under 18 years of age, resides in California, and has a registered account with the Site, he/she has the right to request removal of unwanted data that he/she publicly post on the Site. To request removal of such data, please contact ROMEO MERINO to the follow email or the follow address 9590 NW 40th Street Rd. Doral, FL. 33178, and include the email address associated with The Customer account and a statement that he/she resides in California. ROMEO MERINO will make sure the data is not publicly displayed on the Site, but please The Customer must be aware that the data may not be completely or comprehensively removed from ROMEO MERINO systems. 

California Do Not Track Disclosure 
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, ROMEO MERINO does not respond to Do Not Track browser settings or signals. 

How does The Customer accesses or changes his/her information?

The Customer can review and change certain personal information related to his/her uses of ROMEO MERINO online site. To access his/her information at a ROMEO MERINO website, sign in to The Customer account using email address and password, and The Customer will be able to edit his/her personal information in his/her account profile.

How do I make choices about receiving promotional communications?

ROMEO MERINO wants to be in touch with The Customer only if he/she wants to know from us. If The Customer prefers not to receive promotional information, such as information about special offers and sales, from ROMEO MERINO, The Customer can let know ROMEO MERINO by contacting to the follow email or the follow address 9590 NW 40th Street Rd. Doral, FL. 33178.

The Customer can click on the self-service unsubscribe link ROMEO MERINO Unsubscribe.

The Customer must include his/her full name and the email address he/she used when he/she registered with or made a purchase from the ROMEO MERINO. If The Customer ask ROMEO MERINO to remove his/her name and address from promotional lists, ROMEO MERINO will maintain his/her name in a "do not contact" file to ensure that ROMEO MERINO can honor his/her request. It may take up to 20 days to process The Customer email request and 10-12 weeks to process The Customer postal mail request, during which period The Customer may continue to receive communications from ROMEO MERINO.

If The Customer wants to be re include in the promotional communications, he/she can start receiving promotional communications from ROMEO MERINO again by logging into his/her online account and changing his/her preferences, by signing up when he/she visits ROMEO MERINO websites.

The Customer must take in account that when he/she makes an online purchase from ROMEO MERINO, ROMEO MERINO will continue to confirm his/her order status and shipment by email. ROMEO MERINO may also need to contact The Customer by other communications ways.

How does ROMEO MERINO protect kids' privacy?

ROMEO MERINO is concerned about the privacy and safety of children when they use the Internet. ROMEO MERINO will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. ROMEO MERINO website is general audience site and is not targeted to or intended for use by children.

"Phishing" and suspicious email 

"Phishing" is a scam designed to steal The Customer personal information. If The Customer receive an email that looks like it is from ROMEO MERINO asking The Customer for his/her personal information, The Customer must do not respond. ROMEO MERINO will never request The Customer password, user name, credit card information or other personal information through email.

The Customer must do not click links or open any files attached to suspicious, unsolicited emails. If The Customer believes his/her personal computer has been compromised as a result of the scam, please consult an IT professional and the authorities. 

Does ROMEO MERINO make updates to this policy?

ROMEO MERINO may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If ROMEO MERINO makes material changes to this privacy policy, ROMEO MERINO may notify The Customer either by prominently posting a notice of such changes or by directly sending The Customer a notification. We encourage The Customer to review this privacy policy frequently to be informed of how ROMEO MERINO is protecting The Customer information. 

How can The Customer contact ROMEO MERINO about this policy?

If The Customer has questions or comments about this policy, he/she may email ROMEO MERINO 
at or by postal mail to:

9590 NW 40th Street Rd. 
Doral, FL. 33178.
United States